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 bob plesser 
 
 
 
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Luke is absolutely amazing.  He diagnosted and fixed my PC issues the same day.   Not only that but he also removed some annoying pop ups.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tomy Heacock 
 
 
 
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I genuinely don’t even know where to begin with this review.

I brought my computer in today for a cleaning and diagnostic after having some issues with it recently. I’ve owned this PC for over four years, and it’s something that means a lot more to me than just being a computer. It was one of the last gifts my father gave me before he passed away, something I actually shared with Luke when we spoke.

And I have to say, the level of care and attention Luke put into everything absolutely blew me away.

He went above and beyond. Thoroughly cleaned my entire computer inside and out, replaced my CPU fan and another fan, took care of updates, and made sure everything was properly looked over.

What really stood out to me wasn’t just his knowledge or the work he did. It was how genuinely he seemed to care. He took something that means a great deal to me personally and treated it with that same level of importance.

I’ve worked in the service industry for nearly 20 years, so I know firsthand what exceptional customer service looks like. And I can confidently say that Luke provided exactly that.

It’s not every day you come across someone who takes that much pride in what they do and genuinely cares about the people they’re helping.

Luke, thank you again for everything. You’ve earned yourself a lifelong customer, and I’ll gladly recommend you to anyone needing computer work done.

Five stars, without hesitation.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Pierce Sneed 
 
 
 
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Luke w/ Reboot goes above & beyond with great communication, meticulous care for my equipment, and invaluable service.
  
 
  
 
 
 
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 Ethan M 
 
 
 
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Luke has a customer for life! My computer of five years wasn’t working this morning and when I called he answered right away. Whenever I took my computer in to figure out what was going on within 5 minutes he already knew the problem. Took care of it right away for me and helped me understand so much about my computer that I would of have had zero clue about. Im really thankful for the professionalism that Luke demonstrated and he truly shows he cares more about the customers than trying to get them something they don’t need. Thank you Luke!
  
 
  
 
 
 
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 Daniel Farias 
 
 
 
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Reboot computer is an amazing small family owned business! Luke is very well educated on building computers and the components that goes into creating your dream PC. They recently did some part swaps on my computer and it came out great! I would trust someone like Luke and his team to build me my PC than a big named brand.
  
 
  
 
 
 
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 Mark Williams 
 
 
 
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Luc was very professional and explained everything to me in terms I understood.  Looked at my computer for no charge and it works better than it ever did after he turned a few things on and a few things off.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ashley 
 
 
 
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Luke saved the day! He knew exactly what I needed to stop the hackers on my laptop. He was friendly, professional, thorough and very skilled. I'm so glad I found his business and totally recommend Reboot!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jasmine Jackson 
 
 
 
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Five stars for RebootJax. I’m a nursing student who works nights, and I reached out about my Lenovo battery in the middle of the night. He emailed me back before noon, offered to take care of it the same day, and even adjusted to my schedule when I had a prior engagement. He replaced my battery with no unnecessary charges and treated me with genuine kindness the entire time. Excellent service and an even better person.
I would recommend him to anyone with computer needs he gives great advice, is very knowledgeable and honest. RebootJax can help you with something as simple as a battery swaps to building your own PC at reasonable price I will be purchasing my next laptop from them! I hope this doesn't sound to advertisy I just had great time.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Cole G 
 
 
 
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Today Luke was beyond a god-send! He saw how much I was in need and instead of seeing $$ signs he saw what I needed was kindness. He helped fix our computer issue with the upmost professionalism and I could not be more appreciative of the extra care he took during our time of need. I will forever be a customer of his after today! I can not thank you enough for your kindness and for being so down to earth and treating us like humans on such a hard day for us. We will never forget the kindness you gave.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lauren Geaney 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I cannot say enough wonderful things about Luke and the kindness he showed me today.

This morning, I discovered that my laptop’s motherboard had completely failed. I’m the Director of a medical office, and when I say my ENTIRE work life was stored within the files on that computer, I truly mean it. Documents, projects, resources, and countless hours of work were suddenly inaccessible. I genuinely thought I had lost everything.

I had already called several places and was actually very close to going somewhere else, but something told me to make one more call. That call led me to Luke, and I am incredibly grateful that it did.

The amazing part is that I wasn’t even bringing my computer to Luke to have it repaired. I already had plans to either have Geek Squad repair the laptop or purchase a new one. I simply needed someone who could help me recover my files.

Luke treated that "simple" request as though it were just as important to him as it was to me.

He was incredibly kind, patient, knowledgeable, and thorough. He didn't just tell me that my files had been recovered—he made sure EVERYTHING was there and gave me the opportunity to go through it myself and verify that the files I desperately needed had actually been saved. He even took the time to give me advice about what to be careful of and what not to allow when I take my laptop elsewhere for repair. He had absolutely nothing to gain from doing that; he was simply trying to help and protect my data.

What Luke didn't know when I called was that my family had received some incredibly difficult news the day before. I was already emotionally exhausted, and then I woke up this morning to discover that everything I needed to do my job was seemingly gone. It was truly the last thing I could handle.

And then I found Luke.

What could have been an absolutely devastating day turned into an enormous sense of relief because one person chose to be patient, compassionate, and genuinely helpful.

Luke, you were truly an angel today. You may have thought you were simply recovering someone's computer files, but you did so much more than that for me. You gave me back something I genuinely believed was gone forever and took an enormous weight off my shoulders on a day when I desperately needed something to go right.

Thank you for your kindness, your patience, your honesty, and for going above and beyond when you absolutely did not have to.

If you are looking for someone you can trust with your computer or your important files, I wholeheartedly recommend Luke. I am beyond grateful that something told me to make "just one more call" today. It led me to exactly the person I needed. ❤️

Thank you again, Luke. You have no idea how much your kindness meant to me today.
  
 
  
 
 
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